Shipping Policy

DogsHealth is dedicated to shipping all orders as quickly as possible. ALL orders received by 3 p.m. PST, M-F (except for holidays), are shipped the same day. See Carrier options below. We have no control over shipping costs - such as POSTAL rates that seem to rise year after year.

Postal Priority Preference

Some patrons express concern over no availability of Standard Parcel Post. First of all, only 'Priority' shipping provides the important option of TRACKING - which has proven over the years to be a necessity. Also, it is important to note - that the cost difference between Parcel Post and Postal priority is extremely minimal - usually much less than a dollar. Whereas, the difference in delivery time is major. Priority shipping has an expected delivery time of 2-3 days; whereas, the same shipment via Parcel Post can take up to 8 days for domestic shipments.

Two Carrier Options
  • POSTAL: USPS Priority is our default / preferred shipping method, and costs only penny's more than the much slower 'Parcel Post' (which offers no tracking). NORMAL delivery time is 2-3 Days, although this is NOT guaranteed. Again, all POSTAL orders received by 3pm PST, M-F, are shipped the SAME DAY. No orders are shipped on Saturday or Sunday.

  • UPS: Many options are available - Ground, Next-Day-Air, 2nd-Day-Air, and 3-Day-Select are offered. For Ground, this choice can save cost on HEAVIER shipments, but not usually on 1-2LB packages; and, you must allow for distance - where East Coast shipments will take 7-8 days. IF Overnight Delivery is needed on a FRIDAY, you must call to place the order. Saturday delivery is only available via telephone orders. NO SUNDAY delivery is possible. Again, ALL orders received by 3pm PST, M-F, are shipped same day.